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Global Voice Solutions
IVR Scripting

IVR Scripting – Natural Conversation.   There are many steps in the IVR development process, design being the first and most important.  Making a strong connection with the caller is the goal.  The way you word your messages can be inviting OR off-putting.  Our team has the experience to make your IVR sing.


Your needs differ from all others. We partner with your company to build your IVR program to your unique requirements. Options for customization include open ended comments, concatenation and data collection. 

James & Associates Since 1998

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Did you know

Case Study: Fortune 500 Financial Company needed a new persona.

Our production team assisted with the persona selection process by analyzing the client brand data, selecting the appropriate voice talent, and producing persona demos for the IVR sales team.  


This was a long selection process involving many hours of production.


In the end the client was satisfied and is still using our talent to represent their brand.

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