Pulse Point Connect © - Patient after care. After Care outbound IVR call connecting patients with an added level of care. Custom designed multi-language call flow engages the patient with the caregiver in a layered communication path that is underutilized in today’s healthcare.  James and Associates identified this need and has built a team of consultants to make sure all bases are covered.  Checking on the needs of the patient while healing at home.  Looping in an interpreter takes time and resources from the nursing staff while all that might be needed is a connection.  Asking if the patient is following the prescribed aftercall protocol or if they need help with prescriptions or connecting to the nursing staff for more detailed questions can be automated by our professional multi-language IVR voice application.